Ordering & Product Info
Your questions about sizing, carat options, and Satéur Gems®—answered.
It’s our signature concept: a ring that looks like a $10,000 diamond—but costs just 1%. No debt. No compromise. Just brilliance.
Our exclusive lab-crafted gem—engineered to look identical to a $10,000 diamond. Visually flawless, D–F color grade, and indistinguishable to the naked eye. This is The 1% Ring®—a smarter kind of brilliance.
We offer a range from 1.00 to 12.00 carats depending on the style, with most signature rings available in 1, 2, and 3 carats.
Use our ring sizing guide or request a free ring sizer. If it’s not a perfect fit, we offer easy, free exchanges.
Our core pieces are crafted with 8-layer 18K gold or white gold plating—up to 5x thicker than standard. Select lab diamond pieces are available in solid 18K gold for those who want The New Diamond Standard®.
Shipping & Delivery
Every Satéur piece is handmade just for you, then shipped worldwide with precision and protection.
For full details, visit our Delivery Information page.
Yes. We ship to over 150 countries through trusted global couriers.
Standard Delivery: 7–12 business days to craft + 3–10 days for shipping (based on country).
Express Delivery: 5–7 days to craft + 2–7 days for shipping. Choose this at checkout if you're in a hurry.
Yes—tracking is available upon request. Just email us at info@sateur.com once your order ships.
Yes—if your order hasn’t shipped yet. Email us immediately with your order number.
We’ll make it right. Just contact us and our team will assist you.
Returns, Exchanges & Lifetime Care
We make it easy to exchange, return, or repair your piece—because smart love should come with smart protection.
For full details, visit our Returns & Lifetime Care page.
No stress—we offer free size exchanges to ensure a perfect fit.
Love it or return it. You can request a return within 30 days (excluding custom diamond pieces).
We cover manufacturing defects forever—plus offer lifetime repair services at a minimal fee.
A one-time $79 upgrade for no-questions-asked repairs, replacements, and full coverage (excluding diamonds and solid gold). Available within 90 days of your order.
Packaging & Gifting
This isn’t just a box. It’s a moment.
Every Satéur piece is handcrafted, sealed in a protective travel case for hygiene and safety, then placed into our signature LED-lit orange box for a show-stopping reveal.
Yes. Each ring is first secured in a sealed case (perfect for travel or gifting), then placed in our iconic orange box that glows when opened.
At this time, we do not offer custom gift notes—but trust us, the unboxing speaks for itself.
Yes. Our outer shipping box is plain and unbranded, so surprises stay safe until the reveal.
Absolutely. No extra wrapping needed—just open and shine.
Why Satéur?
This isn’t tradition. It’s transformation.
Satéur is the smart, trusted alternative to overpriced diamonds—chosen by 100,000+ customers across 150+ countries.
It’s Satéur’s smarter alternative to overpriced diamond tradition—offering flawless brilliance, conflict-free gems, and iconic design without the markup.
No—and that’s the point. Satéur Gems® and our top 0.1% moissanite are engineered to look flawless without the cost or compromise. For those who want a certified diamond, we offer IGI lab-grown options—same structure, smarter decision.
We don’t sell markup. We sell meaning. By skipping the diamond hype and middlemen, we deliver flawless brilliance for just 1% of the price.
We’re not a jewelry brand. We’re The 1% Ring®—a smarter, story-driven way to celebrate love without compromise. Join the Smart Engagement Club® and rewrite the rules.
Yes—over 100,000 customers in 150+ countries have chosen Satéur. We offer a 30-day return policy, global delivery, and Lifetime Satéur Care.
Absolutely. Many customers choose Satéur for personal milestones, travel rings, or meaningful gifts—because brilliance isn’t just for proposals.
Couldn’t find what you were looking for?
Need help? We’ve got you.
Fill out the form below and our team will get back to you as soon as possible—because smart love deserves smart support.
Or email us directly
info@sateur.com
We’re available Monday to Friday, 9am–5pm, and Saturday, 10am–6pm (closed Sundays & holidays).
We’ll respond within 24–48 hours.
It looks like a $10,000 diamond—but costs less than a night out. Satéur is changing the rules of engagement.

We put it next to a real diamond—and couldn’t tell the difference. Satéur might be the smartest sparkle in jewelry.

Satéur isn’t just selling rings. It’s building a movement for couples who want meaning over markup.
