Questions, answered.

Our exclusive lab-crafted gem — engineered to look identical to a $10,000 diamond. Visually flawless, D–F color grade. This is The New Diamond Standard^®.

We offer a range from 1.00 to 12.00 carats depending on the style, with most signature rings available in 1, 2, and 3 carats.

Use our ring sizing guide or request a free ring sizer. If it's not a perfect fit, we offer easy, free exchanges.

Our core pieces are crafted with 8-layer 18K gold or white gold plating — up to 5x thicker than standard. Select lab diamond pieces are available in solid 18K gold.

Yes. We ship to over 150 countries through trusted global couriers.

Standard: 7–12 business days to craft + 3–10 days for shipping (based on country).
Express: 5–7 days to craft + 2–7 days for shipping. Choose at checkout.

Yes — tracking is available upon request. Email us at info@sateur.com once your order ships.

Yes — if your order hasn't shipped yet. Email us immediately with your order number.

We'll make it right. Just contact us and our team will assist you.

No stress — we offer free size exchanges to ensure a perfect fit.

Love it or return it. You can request a return within 30 days (excluding custom diamond pieces).

We cover manufacturing defects forever — plus offer lifetime repair services at a minimal fee.

A one-time $79 upgrade for no-questions-asked repairs, replacements, and full coverage (excluding diamonds and solid gold). Available within 90 days of your order.

Every Satéur piece is handcrafted, sealed in a protective travel case for hygiene and safety, then placed into our signature LED-lit orange box for a show-stopping reveal.

Yes. Each ring is first secured in a sealed case (perfect for travel or gifting), then placed in our iconic orange box that glows when opened.

At this time, we do not offer custom gift notes — but trust us, the unboxing speaks for itself.

Yes. Our outer shipping box is plain and unbranded, so surprises stay safe until the reveal.

Absolutely. No extra wrapping needed — just open and shine.

It's Satéur's smarter standard — flawless brilliance, conflict-free gems, and iconic design without the markup.

No — and that's the point. Satéur Gems^® and our top 0.1% moissanite are engineered to look flawless without the cost or compromise. For those who want a certified lab diamond, we offer that as well.

We don't sell markup. We sell meaning. By skipping the diamond hype and middlemen, we deliver flawless brilliance for just 1% of the price.

We're not a jewelry brand. We're The 1% Ring^® — a smarter, story-driven way to celebrate love without compromise. Join the Smart Engagement Club^® and rewrite the rules.

Yes — over 100,000 customers in 150+ countries have chosen Satéur. We offer a 30-day return policy, global delivery, and Lifetime Satéur Care.

Absolutely. Many customers choose Satéur for personal milestones, travel rings, or meaningful gifts — because brilliance isn't just for proposals.