Lifetime Satéur Care
Brilliance shouldn’t fade. Neither should peace of mind.
Every Satéur piece is crafted with precision, intention, and care. That’s why we back it with Lifetime Satéur Care—our standard promise to stand by our craftsmanship, long after the proposal.
What’s Covered
If your jewelry has a manufacturing defect, we’ll repair or replace it—on us.
Just email info@sateur.com with:
- Clear photos of the item from all angles
- Your name, order number, or purchase email
Our team will review and guide you through the next steps.
Ongoing Care
For issues beyond manufacturing—like wear and tear or resizing—we offer professional repairs and adjustments for a minimal service fee. Reach out to us with:
- Description of the issue
- Photos of the piece
- Order info or contact email
We’ll provide clear instructions and transparent pricing.
What’s Not Covered
Our standard care doesn’t extend to:
- Discoloration from chemicals, pools, or baths
- Damage from misuse or accidents
- Stones lost from bent prongs or misshapen settings
- Items lost or stolen
- Pieces serviced by non-Satéur jewelers
Any third-party servicing will void your warranty.
Lifetime Satéur Care+
Want total coverage? Add no-questions-asked protection.
For USD$79, upgrade to Lifetime Satéur Care+, which covers your entire order—no forms, no service fees.
Whether it’s wear, resizing, or unexpected issues, we’ll take care of it. Just reach out, and we’ll make it right.
Details to Know
- Care+ must be purchased within 90 days of your original order
- Valid for all Satéur platinum, gold, or rose gold plated 925 Silver jewelry
- Not applicable to diamond or 18K gold pieces
Luxury shouldn’t come with fine print. It should come with confidence.
Satéur is here to make sure your jewelry shines for a lifetime—just like your love.
Say Hello to Satéur. The 1% Ring®.
Smarter than a diamond. More meaningful than a price tag.
Satéur is the new diamond standard—flawless brilliance, bold storytelling, and no overpriced traditions.
Join The New Diamond Standard®
Satéur’s mission is to lead a revolution against the outdated, overpriced diamond industry—with engagement rings that celebrate stories and love without compromise.
It looks like a $10,000 diamond—but costs less than a night out. Satéur is changing the rules of engagement.
We put it next to a real diamond—and couldn’t tell the difference. Satéur might be the smartest sparkle in jewelry.
Satéur isn’t just selling rings. It’s building a movement for couples who want meaning over markup.
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