Questions, answered.

Satéur Gems^® is our trademarked diamond simulant, made to replicate the look of a flawless diamond. To the naked eye it reads as a flawless stone: colour D–E, Excellent cut, a refractive index of about 2.39 and a hardness of about 8.8 on the Mohs scale. It is not a diamond, and we say so plainly. This is The New Diamond Standard^®.

Each piece is one of three, and its product page says which. Satéur Gems^®: our trademarked diamond simulant (refractive index ~2.39, hardness ~8.8). Moissanite: a lab-created gemstone (refractive index ~2.65, hardness ~9.25). Both are graded D–E colour with an Excellent cut. Lab diamond: a real, IGI-certified lab-grown diamond, set in solid 18K gold.

We offer a range from 1.00 to 12.00 carats depending on the style, with most signature rings available in 1, 2, and 3 carats.

Use our ring sizing guide. If it's not a perfect fit, we offer easy, free exchanges.

Our core pieces are 925 sterling silver with an 8-layer 18K gold or white gold plating — up to 5x thicker than standard. Select lab diamond pieces are available in solid 18K gold.

Yes. We ship to over 150 countries through trusted global couriers.

Every piece is made to order.
Standard (currently free): 7–12 business days to make, then 3–5 business days to the U.S. or 7–10 business days elsewhere.
Express (USD $27.83): 5–7 business days to make, then 2–3 business days to the U.S. or 5–7 elsewhere. Your estimated window is shown at checkout.

Yes. Once your parcel reaches your local carrier, usually about a week after it leaves us, we email you its local tracking number. Questions before then? Write to info@sateur.com.

Yes — if your order hasn't shipped yet. Email us immediately with your order number.

We'll make it right. Just contact us and our team will assist you.

No stress — we offer free size exchanges to ensure a perfect fit.

Love it or return it. Request a return within 30 days of receiving your order (excluding custom diamond pieces). A USD $19 service fee covers restocking and inspection, and original shipping is deducted. Full terms are in our Refund Policy.

We cover manufacturing defects forever — plus offer lifetime repair services at a minimal fee.

A one-time $79 upgrade for no-questions-asked repairs, replacements, and full coverage (excluding diamonds and solid gold). Available within 90 days of your order.

Every Satéur piece is handcrafted, sealed in a protective travel case for hygiene and safety, then placed into our signature LED-lit orange box for a show-stopping reveal.

Yes. Each ring is first secured in a sealed case (perfect for travel or gifting), then placed in our iconic orange box that glows when opened.

At this time, we do not offer custom gift notes — but trust us, the unboxing speaks for itself.

Yes. Our outer shipping box is plain and unbranded, so surprises stay safe until the reveal.

Absolutely. No extra wrapping needed — just open and shine.

Yes. Satéur^® is a registered trademark in the United States, the United Kingdom, France, Canada and Australia, and more than 100,000 customers in 150+ countries have bought from us. Every order comes with local carrier tracking, a 30-day return window and Lifetime Satéur Care against manufacturing defects. We name what each piece is: Satéur Gems^® is a trademarked diamond simulant, not a diamond.

It's Satéur's smarter standard — flawless brilliance, conflict-free gems, and iconic design without the markup.

Satéur Gems^® and our moissanite are not diamonds, and that’s the point: the look of a flawless diamond for about 1% of the price. For those who want a real diamond, we also offer IGI-certified lab-grown diamonds.

We don't sell markup. We sell meaning. By skipping the diamond hype and middlemen, we deliver flawless brilliance for just 1% of the price.

We're not a jewelry brand. We're The 1% Ring^® — a smarter, story-driven way to celebrate love without compromise. This is Smart Engagement^™, and it rewrites the rules.

Absolutely. Many customers choose Satéur for personal milestones, travel rings, or meaningful gifts — because brilliance isn't just for proposals.